+91- 90 4101 4101

FAQs

Yes, we do provide midnight delivery for cakes. The midnight delivery time is from 11:00 PM to 11:59 PM. Although we try our best to deliver cake order as close to 23:59 as possible, it is always suggested to have midnight orders placed well on time. We charge Rs. 150 extra for midnight delivery.

We generally give a call to the customer before dispatching the cake from our Kitchen to make sure the customer is well present at the given address to accept the order without any hassles either to the Customer nor the delivery person. Inspite of this effort, if the customer is still un-available to pick our call, the cake order will lead to cancellation of order and no refund will be made in case of perishable products like cakes, chocolates and flowers.

Delivery charges varies for different purposes, which is clearly highlighted while you book the order online. When you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. Delivery charges ranges between Rs. 0 – 200.

NO hidden charges while you order a cake online with Paris Bakery. The prices listed for all the items are final and all-inclusive. The price you see is exactly what you need to pay. Delivery charges may be extra depending specific time event, delivery timing and other preferred adjustments from the customer’s end.

We cover almost entire pin code of India, but currently operating full-fledge in Odisha while expanding to entire India by this year end of 2020. These cities include 1st Tier, 2nd Tier and 3rd Tier cities. Our team make sure that we only commit to those services that we can offer like delivery time slots, expected time, delivery charges and more.

Yes, we do take same day orders till evening 6 PM on that particular day, and anything after 6 PM is moved to next day order. It is always advisable to place same day order well on time before 6 PM to miss surprising your near & dear ones for any event occassion.

You can cancel your order 24 hours before delivery time. After that, order cancellation requests will not be entertained. If you placed an order whose delivery time is within 24 hours of order placing time then order can’t be cancelled and no refund will be processed for the same. For cancelling your order, you need to send us an email on [email protected] with the order id from the same email address which you have placed that order.

Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email. If you have paid online for your order, it may take 7-14 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Paris Bakery.

Unfortunately, cake products listed as ‘Out of Stock’ are not available for purchase order.

You can shop on Paris Bakery by providing just your email address. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Paris Bakery account, you can enjoy special deals & discount offers for upcomign events or occasions, including recommendations, saved address and a quicker checkout.

Paris Bakery offers you multiple payment options ranging from Credit Card, Debit Card, Net Banking from all major banks. Whatever be your online mode of payment, you can rest assured that Paris Bakery’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. Paris Bakery accepts payments made using Visa, MasterCard, Maestro and American Express. (Cards issued by only Indian banks are supported at present). For non-indian customer we provide PayPal option as well.

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Hotline +91- 90 4101 4101

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